Cancellation Policy
Last updated: November 2026
This document is a template prepared for the website launch and must be reviewed and approved by 8DOTS Holidays (and its legal advisor) before publication.
We understand that plans can change. This policy explains how cancellations and refunds work.
General policy
- Cancellation charges depend on how close to departure the cancellation is made and on airline, hotel and supplier rules for your specific booking.
- Airline tickets, visa fees, travel insurance and non-refundable hotel or cruise bookings are generally non-refundable once issued.
- The exact cancellation schedule for your trip is shared in writing with your quotation and booking confirmation.
- Refunds, where applicable, are processed to the original payment method after deducting supplier charges.
How to cancel
Send your cancellation request in writing to ops@8dotsholidays.in with your booking reference. The cancellation date is the date we receive your written request.
Amendments
Changes to dates, names or services are subject to supplier rules and may attract amendment charges or fare differences.
Refunds
Eligible refunds are processed to the original mode of payment after receipt of refunds from suppliers, less applicable charges. Government taxes such as TCS are handled as per prevailing rules.
Force majeure
In case of events beyond our control (natural calamities, government restrictions, strikes, etc.), refunds depend on the amounts recoverable from suppliers.